CONFLICT RESOLUTION

When the going gets tough!  This seminar focuses on how to deal effectively with conflict within your work force.  A stimulating self-assessment inventory will help your group analyze their individual communication styles under conflict and non-conflict situations.  This will maximize positive interpersonal communication and eliminate counter-productive conflicts.  Here, you will learn how to identify the conditions that lead to stress and conflict, to plan strategies, and to take action to counteract them.